Terms of Service
Last updated: August 10, 2026
Welcome to Live Well by Joey Diva Wellness. These Terms of Service (“Terms”) govern your use of our website, online store, products, services, and any related features provided through this website.
Throughout these Terms, “we,” “us,” and “our” refer to Live Well by Joey Diva Wellness. “You” and “your” refer to any visitor, customer, or user of our website.
By visiting our website, creating an account, or purchasing from us, you agree to be bound by these Terms. If you do not agree with these Terms, please do not use our website or services.
1. Online Store Terms
By using this website, you confirm that you are legally capable of entering into a binding agreement in your jurisdiction.
You may not use our products, website, or services for any unlawful or unauthorized purpose, and you may not violate any applicable laws while using the site.
You must not transmit viruses, malicious code, or any material intended to interfere with the operation or security of the website.
We reserve the right to refuse service to anyone where permitted by law.
2. Products and Availability
We make reasonable efforts to display our products, colors, images, sizing, descriptions, and other details as accurately as possible.
However, colors and appearance may vary depending on your device, screen settings, lighting, photography, and manufacturing variations.
All products are subject to availability. We may:
- Limit quantities available for purchase
- Discontinue products at any time
- Change product descriptions or specifications
- Restrict sales to certain locations or customers where appropriate
We do not guarantee that every product shown on the website will remain available.
3. Sizing and Product Information
Sizing information is provided as a guide only. Fit may vary depending on the style, material, stretch, and individual body shape.
Customers are responsible for reviewing available sizing details before purchasing.
Where specific care instructions are provided, customers should follow those instructions to help preserve the condition of the garment.
Normal wear, misuse, accidental damage, improper washing, or failure to follow care instructions are not considered manufacturing defects.
4. Prices and Payment
All prices are displayed in the currency shown at checkout.
Prices may change at any time without notice. Any price change will not affect an order that has already been accepted and paid for.
You agree to provide current, complete, and accurate billing and payment information.
We reserve the right to correct pricing or product information errors and, where permitted by law, cancel an affected order. If an order is cancelled after payment has been taken, the applicable amount will be refunded.
Applicable taxes, shipping charges, duties, or other fees may be added at checkout where required.
Material charges should be clearly disclosed before a customer is asked to complete payment.
5. Orders
Submitting an order does not necessarily mean that we have accepted it.
We reserve the right to refuse, limit, or cancel an order where reasonably necessary, including where:
- A product is unavailable
- Pricing or product information contains an error
- Fraud or unauthorized activity is suspected
- Payment cannot be processed
- An order appears to be placed for unauthorized resale
If we cancel an order after payment has been received, we will issue the appropriate refund.
6. Shipping and Delivery
Shipping times shown on our website are estimates unless explicitly stated otherwise.
Delivery times may be affected by carriers, customs, weather, holidays, local disruptions, or circumstances outside our control.
Customers are responsible for providing a complete and accurate delivery address.
We are not responsible for delays or failed delivery caused by incorrect information supplied by the customer.
7. Returns, Exchanges, and Refunds
Certain products may be excluded from return for hygiene, safety, customization, final-sale, or other reasons permitted by applicable law.
Refund and return terms should clearly explain matters such as the return window, return shipping responsibilities, and any special rules for sale merchandise.
8. Wellness Information Disclaimer
Content provided through Live Well by Joey Diva Wellness, including blog posts, social media content, product descriptions, educational resources, and wellness-related information, is provided for general informational and lifestyle purposes only.
It is not intended to diagnose, treat, cure, or prevent any disease or medical condition and should not be considered medical, nutritional, psychological, or other professional healthcare advice.
You should consult an appropriately qualified healthcare professional regarding individual health concerns or before making significant changes to your exercise, nutrition, or wellness routine.
Individual experiences and results may vary.
9. Fitness and Physical Activity
Any exercise, fitness, movement, or wellness-related content associated with our website is undertaken at your own discretion.
Physical activity carries inherent risks. You are responsible for deciding whether an activity is suitable for you.
If you have an injury, medical condition, pregnancy, physical limitation, or other health concern, seek appropriate professional advice before beginning a new exercise program.
10. Personal Information
Your submission and use of personal information through our store is governed by our Privacy Policy.
Please review our Privacy Policy for information about how personal information is collected, used, stored, and shared.
11. Intellectual Property
Unless otherwise stated, all content on this website is owned by or licensed to Live Well by Joey Diva Wellness, including:
- Logos
- Brand names
- Product names
- Photography
- Graphics
- Website design
- Text and written content
- Videos
- Illustrations
- Product descriptions
You may not reproduce, copy, distribute, modify, publish, sell, license, or commercially exploit our content without prior written permission.
You may use the website for personal, non-commercial shopping purposes.
12. User Content
If you submit reviews, photographs, testimonials, comments, feedback, ideas, or other content to us, you confirm that you have the right to provide that material.
You must not submit content that:
- Infringes another person’s intellectual property or privacy rights
- Contains unlawful, threatening, abusive, defamatory, or discriminatory material
- Contains malware or harmful code
- Misrepresents your identity or experience
Where you voluntarily submit content for publication, you grant us permission to use, reproduce, display, and share that content in connection with our website, marketing, and business, subject to applicable law.
13. Reviews and Testimonials
Reviews, testimonials, and customer experiences represent the views and experiences of the individuals providing them.
Results and experiences may vary.
We do not guarantee that another customer will achieve the same results or experience.
Where reviews, endorsements, gifted products, or other promotional relationships involve a material connection, appropriate disclosure should be made.
14. Third-Party Services and Links
Our website may contain links to websites, applications, payment processors, social platforms, or services operated by third parties.
We are not responsible for the content, privacy practices, availability, accuracy, or services provided by third parties.
Your use of third-party services may be governed by separate terms and policies.
Our online store is hosted using Shopify, whose platform services are governed separately by Shopify’s own terms.
15. Promotional Codes and Offers
Discount codes, promotional offers, giveaways, and special campaigns may be subject to additional conditions.
Unless otherwise stated:
- Promotional codes cannot be exchanged for cash
- Offers may not be combined
- Promotions may be limited to specific products or dates
- Promotions may be withdrawn or changed where permitted by law
- Discounts cannot normally be applied retrospectively to completed purchases
Any additional promotional terms will be communicated with the relevant offer.
16. Prohibited Uses
You may not use the website:
- For unlawful purposes
- To violate applicable regulations or laws
- To infringe intellectual property rights
- To harass, abuse, discriminate against, or harm others
- To submit false or misleading information
- To distribute malware or harmful code
- To collect other users’ personal data improperly
- To interfere with website security or functionality
- To attempt unauthorized access to our systems
- For fraudulent transactions or unauthorized resale activities
We may suspend or terminate access where these Terms are violated.
17. Errors and Inaccuracies
Occasionally, information on our website may contain typographical errors, inaccuracies, or omissions relating to product descriptions, pricing, promotions, shipping, availability, or other matters.
We reserve the right to correct errors and update information at any time.
Where an error materially affects an order already placed, we will handle the issue in accordance with applicable consumer protection law.
18. Disclaimer of Warranties
To the extent permitted by law, our website and its content are provided on an “as available” basis.
We do not guarantee that the website will always be uninterrupted, secure, error-free, or available.
Nothing in these Terms excludes warranties, rights, guarantees, or remedies that cannot lawfully be excluded under applicable consumer protection law.
19. Limitation of Liability
To the maximum extent permitted by applicable law, Live Well by Joey Diva Wellness will not be liable for indirect, incidental, special, punitive, or consequential losses arising from your use of the website or products.
Nothing in these Terms is intended to limit or exclude liability where doing so would be prohibited by law, including applicable consumer rights.
20. Indemnification
To the extent permitted by applicable law, you agree to indemnify and hold harmless Live Well by Joey Diva Wellness and its owners, employees, contractors, and service providers from claims or losses resulting from your unlawful misuse of the website or violation of these Terms.
21. Severability
If any provision of these Terms is found to be unlawful or unenforceable, that provision will be limited or removed only to the extent necessary.
The remaining provisions will continue in effect.
22. Entire Agreement
These Terms, together with our Privacy Policy, Return and Refund Policy, Shipping Policy, and any other policies expressly incorporated into them, constitute the agreement governing your use of our website and purchases from our store.
23. Changes to These Terms
We may update these Terms from time to time.
The latest version will be posted on this page with the updated effective date.
Your continued use of the website after changes take effect constitutes acceptance of the revised Terms where permitted by law.
24. Governing Law
These Terms are governed by the laws applicable to the business entity operating Live Well by Joey Diva Wellness, without limiting any mandatory consumer rights that apply in your place of residence.
Before publishing, I would replace this paragraph with the actual governing jurisdiction once you know where Joey’s business entity is legally registered.
25. Contact Information
Questions about these Terms may be sent to:
joey@joeydivawellness.com
Live Well by Joey Diva Wellness